• Job Description

  Req#: 06943bfb-0c21-45f2-ab2d-8508e1820d41

  Director of Career Outcomes (Remote)

  Remote /

  Program Operations – Program Operations /

  Full-time

  / Remote

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  This remote-flexible role can only be performed within the US in one of the following states: Arizona, California, Florida, Maryland, Massachusetts, New York, or Texas. We regret that we’re unable to consider candidates located outside of this location list for this opportunity due to our business registration status.

  
  

  The Company

  Springboard is redefining professional education through immersive, online courses in cutting-edge fields like data, design, and software engineering. Our self-paced, online offerings give anyone, anywhere access to world-class learning resources with an emphasis on project-based learning, industry-relevant curriculum, and tangible outcomes. Spanning direct-to-consumer, University Partnerships, and Springboard for Business, we're ultimately human-centric: each student has 1:1 support from industry-expert mentors, student advisors, and career coaches, with access to our peer and alumni communities.

  
  

  What we help students build goes well beyond just skills – we help our students build momentum. Momentum is powerful: it propels us forward, unlocks opportunity, and provides access. It helps us turn fear into confidence, difficulty into certainty, and progress into reality. It helps us lead better lives. Momentum is what our human-guided career advancement platform can create at scale. This is our purpose.

  
  

  The Opportunity

  We seek to drive best-in-class career outcomes for Springboard students. This means equipping our students with the tools, skills, and connections to thrive not just in their first job out of Springboard but also through multiple roles and companies. The Head of Career Outcomes is responsible for developing the strategy and building the capabilities within our teams to enable career transformation at scale across multiple channels (B2C, University Partnerships and B2B). You’ll drive the vision and execution for how Springboard prepares students for a successful job search and directly connects them to jobs. You’ll lead and grow an entrepreneurial team that includes career services, work-based learning programs, and employer partnerships. Through your and your team’s efforts, you’ll ensure that Springboard has a growing network of employer partners into which our students land high-quality job offers in their field of study.

  
  

  It is a highly entrepreneurial role where you need to be both strategic and hands-on to lead the team through high volume, high-quality job placement, and employer partnerships, in both upswings and downturns in the job market. This will be a highly gratifying leadership role because you’ll know that your efforts are helping students achieve their career goals and that your team is helping Springboard take its highly touted job placement success to the next level!

  What you'll accomplish:

  • Own and evolve the vision and strategy for delivering best-in-class career outcomes for our students across multiple channels (B2C, University Partnerships, and B2B)
  • Set, track and be accountable for Career Outcomes KPIs including placement rates, placements and job guarantee refunds
  • Oversee and coach on functional strategies for employer partnerships (e.g. high volume of repeatable job opportunities), work-based learning (e.g. equipping students w/ relevant, real-world experience), and career services (e.g. curriculum and coaching to land a job)
  • Lead cross-functional initiatives to improve student outcomes including gathering and synthesizing data to identify opportunities and gaps and prioritizing the highest impact levers
  • Build and iterate on the systems and tools needed to scale operations to support business growth;
  • Drive cohesion with the three Career Outcomes functions - career services, work-based learning, and employer partnerships - and broader student-facing teams to collectively deliver results
  • Serve as the internal champion for career outcomes by influencing and collaborating with key x-functional teams, especially Admissions, Product, Learning Experience and Engineering
  • Foresee and adapt to changes in the hiring and employment landscape nationally and regionally including changes to Springboard’s Job Guarantee program

  You might be a great fit if you:

  • Bring at least 7-10 years of experience scaling mission-driven businesses with accountability over outcomes; specifically, you have scaled functions from an early-stage (e.g. Series A/B) and navigated through ambiguity to build processes and systems to serve large volumes of students
  • Have extensive experience (6+ years) in bootcamps, online education, workforce development, and/or higher ed
  • Have forged and nurtured external partnerships as an integral part of your past work
  • Embrace product mindset with a hypothesis-driven approach, data-driven decision-making, and ability to effectively drive prioritization; and you have worked extensively with product teams to develop features and tools in service of student success
  • Have built and led x-functional teams and have a track record for developing talent
  • Are an exceptional communicator, collaborator and relationship builder; can wield influence across a diversity of teams including Product, Learning Design, Student Student Success, and Admissions
  • Are passionate about the education to employment connection and are genuinely excited about helping transform lives through successful career transitions
  • Possess a true entrepreneurial spirit: you’re a builder by nature including being assertive, confident, creative, resourceful, and unfazed by ambiguity and change

  Why Springboard? Here are some details about benefits, compensation, perks, and more:

  • Salary range: $154,000 - $189,000 USD annually (includes base salary + a variable component) for candidates outside the San Francisco Bay Area. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications, and other job-related considerations.
  • Equity: Ownership is one of our values and each full-time employee has the opportunity to invest in Springboard via a stock option (equity) grant after they vest.
  • #alwaysbelearning: Receive up to $5,200 per year in learning + development stipends, free access to our courses, bi-annual performance reviews, and regular career check-ins with leaders who truly care about your growth.
  • Equipment: We’ll provide a company MacBook and one-time $500 employee effectiveness stipend to set up your home office..
  • Time off: We offer flexible, unlimited PTO, 10 paid holidays, and company-wide Wellness Days.
  • Remote work flexibility: as part of our hybrid approach to work, we offer the option to travel and work around the world for up to 90 days per year. We also host (remote-enabled) global company gatherings, department offsites, and/or visits to our San Francisco HQ.
  • Health + Wellness: Choose from a range of medical, dental, and vision insurance plans (premiums start at $0/month) and access 12 company-sponsored therapy and coaching sessions annually via Modern Health.
  • Parental Benefits: Adding to your family? So exciting! We offer all new parents 12 weeks’ paid bonding leave, plus up to 6 additional weeks for birth parents (additional state benefits may apply).

  The Springboard team of 250 embraces a hybrid approach to work, with headquarters in the heart of San Francisco and Bengaluru. We’re backed by top investors, including Costanoa Ventures, Reach Capital, Learn Capital, Pearson Ventures, and the founders of LinkedIn and Princeton Review.

  
  

  Don’t meet every single requirement? Apply anyway: at Springboard, we believe in the value of transferable skills and non-traditional experience. We are an equal-opportunity employer and value diversity at our company. We welcome applications from all backgrounds and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

  
  

  Under the California Consumer Privacy Act (“CCPA”), Springboard is required to inform California residents who are job applicants about the categories of personal information we collect about you and the purposes for which we will use this information. This notice contains disclosures required by the CCPA and applies only to personal information that is subject to the CCPA.

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• About the company

  Springboard's mentor-led online programs are guaranteed to get you hired. Learn data science, UI/UX, and coding by building real-world projects.

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